Terms of Service

1. Agreement to Terms

Welcome to Safwan Din Honda ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, services, and any interactions with Safwan Din Honda in relation to Honda vehicle sales and financing services.

By accessing our website, contacting us, or engaging our services, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our services.

Important: These terms apply to all services provided by Safwan Din Honda, operating as an authorized Honda sales advisor at Honda G-Mart Autoworld, Kuala Lumpur.

2. Services Description

2.1 Honda Vehicle Sales

We provide:

• Honda vehicle sales consultation and advisory services
• Vehicle pricing information and promotions
• Test drive arrangements and vehicle demonstrations
• After-sales support and warranty guidance

2.2 Financing Services

• Car loan application assistance
• Zero downpayment financing options
• Insurance arrangement services
• Documentation and paperwork assistance

2.3 Online Services

• Website information and lead generation
• WhatsApp and email communications
• Document upload and processing
• Online inquiry and quotation requests

3. Pricing and Payment Terms

3.1 Vehicle Pricing

• All prices displayed are subject to change without notice
• Prices include SST (Sales & Service Tax) where applicable
• On-road prices may vary based on individual requirements
• Special promotions have specific terms and validity periods

3.2 Financing Terms

• Loan approvals are subject to bank/finance company criteria
• Interest rates and terms vary based on individual credit profiles
• Zero downpayment options subject to approval and eligibility
• All financing arrangements require complete documentation

3.3 Additional Costs

• Insurance premiums (mandatory motor insurance)
• Road tax and registration fees
• Processing and documentation charges
• Optional accessories and extended warranties

4. User Responsibilities

4.1 Information Accuracy

You agree to:

• Provide accurate and complete information in all communications
• Submit genuine documents for loan applications
• Update us promptly of any changes to your circumstances
• Not misrepresent your financial situation or eligibility

4.2 Communication Conduct

• Maintain respectful and professional communication
• Not engage in harassment, threats, or abusive behavior
• Respect business hours and response times
• Use appropriate channels for different types of inquiries

4.3 Legal Compliance

• Comply with all applicable Malaysian laws and regulations
• Ensure eligibility for vehicle financing and ownership
• Obtain necessary licenses and permits
• Meet age and legal capacity requirements

5. Limitations and Disclaimers

5.1 Service Limitations

• We cannot guarantee loan approval or specific financing terms
• Vehicle availability is subject to stock and manufacturer supply
• Delivery times may vary based on model and specifications
• Some services may not be available in all areas

5.2 Third-Party Services

We work with various third parties including:

• Banks and financial institutions for loan processing
• Insurance companies for motor insurance
• Government agencies for registration and licensing
• Honda Malaysia for warranty and technical support

We are not responsible for the actions, decisions, or services provided by these third parties.

6. Intellectual Property

• Honda trademarks and logos are property of Honda Malaysia Sdn. Bhd.
• Website content is owned by Safwan Din Honda or used with permission
• You may not reproduce or distribute our materials without consent
• Product images and specifications are provided for reference only

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy and as required for providing our services.

8. Termination

We reserve the right to:

• Refuse service to any individual for any reason
• Terminate ongoing transactions if terms are violated
• Block access to our website or services
• Cancel agreements if information provided is false or misleading

You may discontinue using our services at any time, subject to any existing commitments or agreements.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, consequential, or punitive damages
• Our liability is limited to the value of services actually provided
• We are not responsible for delays caused by third parties
• Vehicle warranties are provided by Honda Malaysia, not by us directly

10. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the Malaysian courts. All transactions are conducted in accordance with Malaysian banking, automotive, and consumer protection regulations.

6. Contact Information

If you have questions about these Terms of Service, please contact us:

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our services after changes are posted constitutes acceptance of the new terms.